Privacy Policy
This Privacy Policy explains how MEDITERRANEA LOGIX SOLUTIONS SL (CIF: B29817426), C. Manuel Curros Enríquez, 58, Churriana, 29004 Málaga, Spain (email: [email protected]) collects, uses, and protects your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection law.
1. Data Controller
The data controller is MEDITERRANEA LOGIX SOLUTIONS SL, CIF B29817426, C. Manuel Curros Enríquez, 58, Churriana, 29004 Málaga, Spain. Contact: [email protected]
2. Data We Collect
We collect personal data that you provide directly to us, including: your name, email address, and any information you include in order forms, support requests, or communications with us. We do not collect payment card data directly — payment is arranged separately.
3. Purpose and Legal Basis
We process your personal data to: (a) process and fulfil your service orders (legal basis: performance of a contract); (b) respond to your support requests and enquiries (legal basis: legitimate interest); (c) comply with legal obligations (legal basis: legal obligation). We do not use your data for automated decision-making or profiling.
4. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, and in any case for the minimum period required by applicable Spanish and EU law. Order-related data is retained for a minimum of 5 years for accounting and legal compliance purposes.
5. Data Sharing
We do not sell or rent your personal data to third parties. We may share your data with trusted service providers who assist us in operating our business (e.g. email providers), subject to appropriate data processing agreements. We may also disclose data where required by law.
6. International Transfers
Your data is processed within the European Economic Area (EEA). If any transfer outside the EEA is required, we will ensure appropriate safeguards are in place in accordance with GDPR requirements.
7. Your Rights
Under GDPR, you have the right to: access your personal data; rectify inaccurate data; request erasure of your data; restrict or object to processing; data portability; and lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es. To exercise any of these rights, contact us at [email protected].
8. Cookies
Our website may use essential cookies necessary for its operation. We do not use tracking or advertising cookies without your consent. You can manage cookie preferences through your browser settings.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page. We encourage you to review it periodically.
11. Contact
For any questions or requests regarding your personal data, contact us at: [email protected]